Refund or exchange available while the courier is at the door.

For any refund or exchange after that, your request will be evaluated.

Do you offer a refund or exchange policy?
•⁠ ⁠Yes, If you are not completely satisfied with your purchase, you can return it for a full refund or exchange within 2 days of the purchase date.

•⁠ ⁠We accept returns and exchanges for products that are in their original condition and free from any damage or alteration.

•⁠ You could always try on your order while the courier is at the door to check if you would still love to take your order

All sizes are to true size, If you have any questions about the fit please contact us through Dm's.

Dry clean washes only.

In the case of machine washing, please use with cold water, preferably on gentle settings.

Please feel free to contact us via Dm's @shop.luuu for any requests or inquiries.